- 4-7 business days Western Australia-wide; including Metro and most Regional areas
- 7-10 business days for the rest of Australia
- 3-5 business days Australia-wide
Returns and refunds
How do I claim a refund?
We will gladly refund products that are still in their original sale condition, on presentation of the original The Sound Temple Shop online receipt.
Please pack the whole item, along with a short note with your instructions, and send it to:
The Sound Temple, P O Box 182, Mundaring, WA 6073
Please note that delivery and packaging charges are not refundable for a change of mind refund.
How do I exchange an item?
The Sound Temple Shop is not able to offer product exchanges, however you may return the unwanted item for a refund of the product price and you can then place a new order for the required item. Please follow the instructions above to return your order for a refund. For further enquiries please contact The Sound Temple team by email email@example.com
I have received a faulty item, or the wrong item was sent to me
Please contact us by email firstname.lastname@example.org to advise of faulty, incorrect or omitted items to arrange a replacement or refund.