Privacy Policy & Disclaimer
At The Sound Temple, your privacy is paramount. We recognise that your personal information is important to you and share your concerns about how it is collected, used, and shared.
We are committed to safeguarding your personal information and will always handle it securely and with care.
The Sound Temple complies with all applicable Australian Privacy Laws and ensures our team understands and upholds these obligations. The following outlines how we collect, use, and protect your information.
Why We Collect Information
We collect personal information for a number of reasons, including:
- To deliver products or services to you
- To complete transactions with you or on your behalf
- To better understand your needs and preferences
- To improve our services
- To provide offers that may be of interest or benefit to you
How We Collect Information
We may collect your information in the following ways:
- When you order goods or services
- When you return or exchange goods or services
- When you pre-order products or services
- When you visit or shop in our retail store
- When you enter a promotional offer
- When you communicate with us via social media (e.g. Facebook)
- When you subscribe to our newsletter
What We Collect
The personal information we collect is typically provided directly by you when placing an order or interacting with us. This may include:
- Name
- Address
- Delivery address
- Phone number(s)
- Email address
- Transaction information
Who We May Share Your Information With
We may share your personal information with trusted third parties who assist in delivering our services. This includes:
- Australia Post
- Delivery and courier companies
- Mail houses
- Third-party fulfilment providers
We may also disclose personal information to government authorities where required by law.
We do not sell or share your personal information with third parties for unsolicited marketing purposes.
Access & Updates
If you would like to access or update your personal information, please contact us at:
We prefer written requests as this helps us verify your identity.
Security
We are committed to keeping your personal information secure. Our privacy policies and procedures are reviewed regularly and updated where necessary to reflect customer expectations and legislative changes.
