Lost Property Policy for Staff and Guests
Lost and Found at The Sound Temple…
- Upon discovering a lost item, please pass it on to a team member so that it can be placed in the designated area.
- Before storing the item, please label item with the date it was found.
- Valuable items such as phones, wallets, jewellery, computers etc will be stored in a secure place onsite.
- Nonvaluable items will be retained in the lost and found for 6 weeks and if unclaimed, it will either be disposed of or donated to charity.
- Perishable items such as food will not be kept.
Lost Property Policy for Guests
How Lost Items are Claimed and Reported at The Sound Temple
A guest enquiring on lost items, can contact The Sound Temple via the website contact page.
A guest seeking to claim a lost item should present sufficient details such as:
- Description of the item
- When and where it was misplaced
- Please also ensure you include your full name and contact details.
The team at The Sound Temple will check the lost and found and advise if the item has been handed in.
Nonvaluable items will be retained in the lost and found for 6 weeks and if unclaimed, will be disposed of.
Perishable items such as food will be discarded.
Any valuable items will be kept for 2 weeks. Following this will be provided to the local police. (Valuable items are deemed $200 and over as managements discretion)
Return of good are at guests’ expense.
Tips for Guest to Avoid Losing their Property
Guests can take pro-active steps to prevent the loss of their belongings:
- Double check before departure, just to be safe that nothing is left behind.
- In the event you may lose something, contact the site as soon as possible.